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Being a Responsible and Ethical Business

Integrity is one of our core values and is central to what we stand for. Operating as an ethical company is fundamental to how we build trust with all our stakeholders.

We are guided by a suite of carefully crafted policies and processes, developed to keep us competitive, prepared and resilient across our operations and supply chain.

Our Code of Conduct (Code) guides our approach to ethical issues and our commitment to complying with relevant local and international regulations and policies. The Code details Hershey’s approach to anti-corruption, antitrust and whistleblower protection, and is published in 10 languages. Training on the Code is held biannually, with certification taking place in years where no training takes place. We also regularly review our position and processes to align with the changing regulatory landscape.

This work is never finished—best practices always evolve, and we are continually strengthening our approach and exploring leading standards to ensure that Hershey keeps pace.

Speak Up at Hershey

Hershey's internal and external stakeholders are encouraged to raise ethical concerns and ask questions through our reporting channels when they see or experience something that doesn’t follow our ethical business practices. One of the available reporting channels is the Concern Line, which provides phone and web intake options for employees and other stakeholders to ask Ethics & Compliance related questions and report unethical behavior. The Concern Line is available 24/7, operates in more than 60 countries and has toll-free numbers available in each of our locations. Concern Line phone numbers are available on the website. Should you have a question for our Consumer Relations team, please visit the Contact Us page.


Governing Sustainability

Our sustainability governance model keeps us aligned on the most important issues facing the company. Accountability for managing sustainability across the enterprise sits with the Vice President of Corporate Communications and Global Sustainability, who reports to our Chief Supply Chain Officer.



Board of Directors

Briefed at least annually on our Shared Goodness Promise progress and oversees the most important emerging sustainability trends, risks and opportunities.



Executive Committee

Includes our CEO and her direct reports, and conducts reviews of the Shared Goodness Promise sustainability strategy, data, progress and emerging sustainability challenges and opportunities at least quarterly, often with more targeted meetings on priority items occurring regularly.



Steering Committee

Composed of vice presidents from across key business functions and three members of our executive team (Legal, HR and Supply Chain) who meet monthly to review progress, discuss challenges and opportunities, and approve key decisions related to our global sustainability programs.



Sustainability Team

Led by the Senior Director of Global Sustainability and Social Impact, this team is composed of leaders from across the business who manage the strategy, implementation and reporting of our global sustainability progress. The Global Sustainability team is in regular communication with external stakeholders to get valuable perspectives on our program decisions and focus.